Real-Time Dispatch Software
Every active trip and available driver on one live map, fair auto-assignment for routine bookings, and a backup protocol when a driver has to cancel.
Without a live view of where every driver actually is, dispatch decisions get made on outdated information.
Manually assigning every single trip means a dispatcher is a bottleneck the moment volume picks up.
When a driver cancels close to pickup time, finding a replacement fast is the difference between a recovered trip and an angry client.
The dispatch board shows every active driver's live location and every trip's status on one interactive map, with one-tap manual assignment when you want control.
Auto-assignment scores available drivers by proximity, fair rotation, rating and reliability, so routine bookings get assigned without a dispatcher touching them.
If a driver rejects or cancels a trip, a backup protocol looks for a replacement automatically and logs the reassignment in the trip's event log.
Built for operators managing more than a couple of drivers at once.
See every available and en-route driver's real location on an interactive map, not a static list.
A composite score — proximity, fair rotation, rating, reliability — assigns routine trips automatically, with configurable weights per company.
Assign or reassign any trip manually from the board whenever you want direct control.
Switch the whole board between automatic assignment and fully manual dispatch depending on how hands-on you want to be.
Drivers toggle their own availability in real time, so the board always reflects who's actually working right now.
When a driver rejects or cancels, the system looks for a replacement automatically and notifies the previous driver and your team.
From booking to an assigned, tracked driver.
The booking lands on the dispatch board immediately, marked as pending.
Proximity, fair rotation, rating and reliability rank the eligible drivers for the trip.
Or, in manual mode, your dispatcher assigns from the live board directly.
Their live location updates on the board and on the passenger's tracking link.
A rejection or cancellation triggers the backup protocol instead of leaving the trip unassigned.
Beyond a couple of drivers, manual phone dispatch stops scaling — a live board and auto-assign do.
Auto-assignment absorbs routine bookings so your dispatcher's attention goes to exceptions, not every single trip.
Distance and arrival time surface on each trip card, so dispatchers can spot punctuality risk before it becomes a late pickup.
The composite scoring model keeps assignment fair as the driver roster grows, instead of the same few drivers getting every trip.
Auto-assignment handles routine bookings without a human touching each one.
The backup protocol reacts to cancellations automatically instead of relying on someone noticing.
A scoring model, not favoritism or first-to-answer-the-phone, decides who gets the trip.
Live driver locations replace "call and ask where you are."
A composite score combining proximity, fair rotation among drivers, rating and reliability ranks eligible drivers — the weights are configurable per company.
Yes, at any time — either per trip with one tap, or by switching the whole board to manual mode if you want full control.
The backup protocol looks for a replacement driver automatically and logs the reassignment and the reason in the trip's event history.
Yes, drivers toggle availability themselves in real time, so the dispatch board always reflects who's actually working.
Yes, live driver location, distance and estimated arrival time show directly on each trip card on the dispatch board.
Set up your fleet and see your first trip on the dispatch board today.
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